Crucial Conversations: Tools for Talking When Stakes are High, by Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler, and Stephen R. Covey.
Crucially conversating doesn’t sound too exciting of a topic, I realize, but I read this book as an adjunct to taking the Crucial Conversations corporately sponsored class and neither disappoint. The book is long and detailed but worth it. Similar to the entirely different viewpoint of the world around you you hold after really beginning to personally develop yourself, the book makes you realize how inefficiently and flat out incorrectly everyone around you communicates. The concepts are applicable to every area of life and would almost be more powerful if applied to personal conversations than business. The ability to crucially conversate is a skillset I never realized I lacked, but am now convinced it’s one every person should posses. Read it.
4/5 stars